Visi
Shift

Refund Policy

Last updated: 2025-01-08

We aim to provide a fair and transparent experience.

  1. Response Time

    • We respond to customer refund or billing-related requests within 3 business days at the latest.
  2. Eligibility

    • If a purchase was made in error or you experience an issue that prevents you from using the service as described, you may request a refund within 7 days of purchase. We may request additional information to verify the issue.
    • Subscription renewals are generally non-refundable, but you can cancel future renewals at any time from the billing portal.
  3. Process

    • Contact us at the support email below with your order number, email used for purchase, and a brief description of the issue.
    • If approved, refunds are issued to the original payment method. Processing times depend on your bank/payment provider.
  4. Contact

By using our services, you agree to this Refund Policy.