Privacy Policy

Last updated: 2025-01-08

Introduction

Thank you for using our services. We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. If you do not agree with this Policy, please discontinue use of our services.

Scope

This Policy applies to our website and services, including any pages for account, checkout, image tools, and admin console.

Information We Collect

We collect information that you provide directly, information collected automatically when you use our services, and information from third parties.

1. Account Information

   • What we collect: name, email, avatar (from Google/GitHub when you authorize), locale.
   • Purpose: account creation, authentication, service communication.

2. Content You Provide

   • What we collect: prompts, uploaded images, edited images, feedback, and form submissions.
   • Purpose: provide image generation/editing, improve quality, prevent abuse, customer support.

3. Usage Information

   • What we collect: feature usage, clicks, pages visited, session timestamps, referral source.
   • Purpose: analytics, product improvement, debugging, security monitoring.

4. Device and Technical Data

   • What we collect: IP address, browser type, operating system, device identifiers, language, time zone, cookies.
   • Purpose: localization, fraud prevention, performance optimization, session management.

5. Payment Information

   • What we collect: payment status, order ID, pricing plan, last 4 digits and card brand via payment processor. We do not store full card numbers.
   • Purpose: process purchases, refunds, accounting, and tax.

How We Use Information

• Provide, maintain, and improve the services
• Authenticate and secure accounts
• Process orders and provide invoices
• Communicate with you about updates, billing, and support
• Monitor and prevent fraud, abuse, and violations
• Comply with legal obligations

Legal Bases (EEA/UK users)

We process personal data under these legal bases: performance of a contract, legitimate interests (product improvement, security, analytics), consent (where required, e.g., certain cookies/marketing), and legal obligation.

Cookies and Similar Technologies

We use cookies/local storage to keep you signed in, remember preferences, and perform analytics. You can control cookies via your browser settings; disabling some cookies may affect functionality.

Third Parties We Work With

• Authentication: Google, GitHub (when enabled)
• Payments: Stripe (payment processing and fraud prevention)
• Analytics: Plausible or similar privacy-friendly analytics
• Hosting and infrastructure providers (application hosting, storage, CDN)

These providers process data on our behalf under appropriate agreements. Their use of your information is governed by their own policies.

AI Content and Data Handling

• Inputs: prompts, uploaded assets, and generation settings are used to deliver results and ensure content safety.
• Outputs: generated images may be stored for a limited time for history, redownload, billing, and abuse prevention.
• Model Training: unless explicitly stated otherwise, we do not use your personal content to train our proprietary models. Third-party model providers we integrate with may have their own policies.

Data Retention

We retain personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. You may request deletion of your account or certain content, subject to legal or legitimate business needs.

Data Sharing

We do not sell personal information. We share information with:

• Service providers and subprocessors who support our operations
• Law enforcement or authorities when required by law
• Successors in the event of a merger, acquisition, or asset sale (subject to safeguards)

International Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and portability of your data. You can exercise these rights by contacting us. If we rely on consent, you may withdraw it at any time.

Security

We use technical and organizational measures including encryption in transit, access controls, and monitoring. No method is 100% secure; we cannot guarantee absolute security.

Children

Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect data from children.

Changes to This Policy

We may update this Policy to reflect changes to our practices or legal requirements. We will update the “Last updated” date above. Material changes may be notified via the service.

Contact Us

If you have questions, requests, or complaints, contact us at:

Email: [email protected] Website: https://visishift.com

By using our services, you acknowledge this Privacy Policy.